Legal Document

Holiganbets Terms & Conditions — Complete Guide in English

Please read these Terms & Conditions carefully before using the Holiganbets platform. Everything you need to know — accounts, payments, bonuses, betting, and your rights — is laid out clearly here.

Last Updated: January 2026

These Terms and Conditions ("Terms") form a legal agreement between the Holiganbets platform and its users. By registering, logging in, or using any service on Holiganbets, you are deemed to have accepted these Terms.

We want you to fully understand these terms, so we've written them in plain, straightforward English. If you have any questions, feel free to reach out to our support team.

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1. General Terms
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Holiganbets is an international online gaming and betting platform, licensed by Curaçao eGaming and operated in compliance with international law. Before accessing this platform, you must agree to the following essential terms:

  • You must be 18 years of age or older.
  • You are required to register using your real, accurate information.
  • Each person may hold only one account.
  • It is your responsibility to ensure that online gaming is legal under the laws applicable in your jurisdiction.
  • Holiganbets reserves the right to update these Terms & Conditions at any time.
Please note: Holiganbets is strictly prohibited for minors (under 18). If a user's age appears suspicious during identity verification, the account may be suspended immediately.
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2. Account Opening & Identity Verification (KYC)
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Your account is activated as soon as registration is complete. However, KYC (Know Your Customer) verification is mandatory before making any withdrawals or high-value transactions.

Registration Requirements

  • Your real name, a valid mobile number, and an active email address are required.
  • Registering with false information may result in account closure and forfeiture of all balances.
  • A mobile number or email address can only be associated with one account.

KYC Verification Process

For your first withdrawal or any transaction exceeding ৳50,000, you may be required to submit one of the following documents:

  • National ID (NID) or Passport
  • Proof of mobile banking account ownership
  • Proof of address (if required)
Important: KYC verification is completed within 48 hours of document submission. Withdrawals may be on hold during this period.
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3. Deposit, Withdrawal & Payment Policy
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Financial transaction rules are the most frequently asked-about topic on Holiganbets, which is why this section has been covered in particular detail.

Deposit Rules

  • Minimum deposit is ৳300 (may vary by payment method).
  • Deposits must be made from a payment account registered in your own name.
  • Deposits from third-party accounts are strictly prohibited and may result in account closure.
  • Successful deposits are usually instant — if there's any delay, please contact support.

Withdrawal Rules

  • Minimum withdrawal is ৳500.
  • Withdrawals can only be processed to the same payment method used for the original deposit (in compliance with anti-money laundering requirements).
  • For KYC-verified accounts, processing is typically completed within 15 minutes to 24 hours.
  • Holiganbets reserves the right to temporarily hold withdrawals in cases of suspected suspicious activity.
Note: Bonus balance cannot be withdrawn before the required turnover is met. Cashback bonuses are directly withdrawable — no turnover required.
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4. Bonus & Promotion Terms
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Holiganbets bonus offers are attractive — but each bonus comes with its own terms. Make sure you understand them before opting in to avoid any confusion later.

  • The welcome bonus is a one-time offer, applicable only on a new member's first deposit.
  • The turnover requirement for each bonus is clearly communicated at the time the bonus is issued.
  • If the turnover requirement is not met, the bonus balance will be forfeited upon expiry.
  • If multiple accounts are used to claim the same bonus, both accounts will be suspended.
  • Holiganbets reserves the right to modify or cancel any promotion at any time.
Bonus Abuse: If a user appears to be manipulating bets to exploit the bonus system (e.g., placing opposing bets on the same match), the relevant bonus and any associated winnings may be voided.
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5. Betting & Gaming Rules
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All game outcomes on Holiganbets are determined by an independently audited RNG (Random Number Generator). There is no possibility of human intervention in this process.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a game is interrupted due to a technical error, the bet for that round will be refunded.
  • If any match in Sports Betting is postponed or cancelled, it will be settled in accordance with the betting company's rules.
  • Holiganbets is not liable for any bets lost due to internet disconnection during live betting.
  • If incorrect odds are displayed due to a software bug or display error, Holiganbets reserves the right to void the affected bets.

Game Quality & Fairness

Holiganbets works exclusively with licensed, independently verified game providers. RTP information for each game is published on the site.

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6. Prohibited Activities
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The following activities are strictly prohibited on Holiganbets. Any suspected violation will trigger an investigation, and confirmed cases will result in permanent account closure.

  • Creating or operating multiple accounts, or registering under a false identity.
  • Bonus abuse — attempting to claim the same bonus multiple times.
  • Money laundering or transactions involving illicit funds.
  • Exploiting technical vulnerabilities or bugs on the platform to gain an unfair advantage.
  • Placing bets using automated bots, scripts, or software.
  • Accessing another person's account or sharing account credentials.
  • Abusive or threatening behaviour towards Holiganbets staff.
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7. Responsible Gaming Policy
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Holiganbets believes gaming is for entertainment, not a source of problems. We want you to stay in control.

  • You can set your own daily, weekly, or monthly deposit limits directly from your account settings.
  • You can set a Self-Exclusion period or a Cooling-Off Period whenever you need a break.
  • If Holiganbets detects signs of problematic gambling behavior, we will proactively reach out and offer support.
  • It is entirely the responsibility of parents and guardians to prevent minors from accessing and using the account.

For more information on responsible gaming, visit our Responsible Gaming View page.

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8. Privacy & Data Protection
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Your personal information is treated with the utmost sensitivity. Holiganbets never sells your data to third parties.

  • Your name, mobile number, and payment details are protected with SSL encryption.
  • Your data is used solely for service delivery, KYC verification, and legal compliance purposes.
  • You may request to update or delete your personal data at any time.

For the full Privacy Policy, Privacy Policy Read the page.

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9. Service Changes & Cancellation
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Holiganbets may update platform features, games, offers, or rules at any time. For major changes, registered members will be notified in advance via email or on-site notification.

  • Services may be temporarily unavailable during scheduled technical maintenance.
  • Games may be removed if the relevant game provider's contract comes to an end.
  • Holiganbets' liability is limited in the event of losses caused by technical errors.
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10. Dispute Resolution
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If you experience any issue, contact Holiganbets customer support first. Most issues are resolved within 24–48 hours.

  • Submit complaints via email or Live Chat: support@holiganbets.app
  • If the issue remains unresolved, you may escalate your complaint to the Curaçao eGaming authority.
  • These Terms are governed by the laws of Curaçao.
  • Game logs and RNG reports are accepted as evidence in disputes over game outcomes.

Quick Reference: Key Rules

Subject Limit / Condition Status
Minimum Age18 yearsMandatory
Per Person AccountMaximum 1Strict
Minimum Deposit৳300Applicable
Minimum Withdrawal৳500Applicable
KYC VerificationOn First WithdrawalConditional
Bonus Turnover10x–15x (varies by bonus)Conditional
Cashback WithdrawalDirect, no turnoverSimple
Third-Party PaymentNot PermittedProhibited
What Makes Our Terms Different

Building Trust Through Transparent Rules

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Written Entirely in English
Holiganbets' Terms & Conditions are written in plain, straightforward Bengali — not in English. No legal jargon, easy to understand.
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No hidden terms
Every bonus, every payment rule — everything is communicated upfront. No surprises, ever.
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Advance Notice of Changes
Whenever important terms are updated, Holiganbets notifies members in advance via email or in-app notification.
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Dispute Resolution in English
You can submit any complaint in English. Our support team will respond in English and work to resolve your issue fairly.
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Player Rights Protected
Holiganbets' terms and conditions are designed not only to protect the platform's interests, but to ensure fair rights for players as well.
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Maintaining International Standards
As a Curaçao eGaming licensed operator, Holiganbets is held to international standards of transparency and fair play.

Frequently Asked Questions

Once logged in, you can update general details such as your name, email, and address directly under "My Profile" or "Account Settings." To change your mobile number, however, you'll need to contact the Holiganbets support team for security reasons. The process requires OTP verification on your old number as well as confirmation on the new one, and is typically completed within 24 hours. Note that changing your mobile number may trigger a fresh KYC review — particularly if the number is linked to a payment method.

Holiganbets regularly hosts slots tournaments and Sports leaderboard competitions. To participate, head to the Promotions page and check the details of any active tournament. Most tournaments don't require separate registration — simply placing bets on the designated games will automatically add you to the leaderboard. Prizes are typically awarded as cash, bonus credits, or free spins, and are credited to your account within 48–72 hours of the competition ending. Leaderboard rankings are based on either the highest single-win multiplier or total bet amount, depending on the tournament — full rules are published separately for each event.

Got the terms? Get started now

Holiganbets keeps things simple and fair. Register, claim a 150% bonus on your first deposit, and enjoy.

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