Most Frequently Asked Questions
Below you'll find detailed answers to the questions Holiganbets users ask most often. If you can't find what you're looking for, there's a contact option at the bottom of the page.
- Full Cancellation: If a match never starts, or is abandoned shortly after it begins, all bets are voided and the full stake is returned to your wallet.
- D/L Method Settlement (cricket): If a result is determined by the Duckworth-Lewis method following a rain delay, that result stands as final and bets are settled accordingly.
- If the designated overs are not completed: As a general rule, a T20 match requires at least 5 overs and an ODI requires at least 20 overs to be completed; otherwise the match is considered incomplete and bets are voided.
- Live Betting Special Rules: Bets placed during a match may be settled based on the score at the point play was interrupted — see terms and conditions.
If the funds haven't arrived, follow the steps below:
How to Calculate:
- Stake × Odds = Total Payout (Winnings are not separated — the full amount is paid together.)
- Example: You bet ৳100 at odds of 1.85 → if you win, you receive ৳185 (total), a profit of ৳85.
- Odds of 2.0 mean you get double your stake back — implying a 50% probability.
- Odds of 1.5 mean a higher chance of winning but a smaller return. Odds of 3.0 mean higher risk but a bigger payout.
Odds are determined by expert analysis, team form, injury reports, and market sentiment. It's normal for odds to shift right before a match kicks off. You can change the odds format in Settings — decimal, fractional, or American formats are all available.
- bKash / Nagad / Rocket: Minimum ৳200 — all it takes for a single bet.
- Bank Transfer: Minimum ৳500 — due to the minimum threshold set by bank gateways.
- To Claim Your Welcome Bonus: Deposit ৳300 or more and get a 150% bonus. The bonus does not apply to a ৳200 deposit.
- Supported Browsers: Works smoothly across all major browsers — Chrome (Android), Safari (iPhone/iPad), Firefox, and Samsung Internet.
- What You Get: Sports Betting, Live Casino, slots, wallet — everything works just like on desktop. Same features, just a smaller screen.
- Live Games: Live dealer games run smoothly on Android phones with 16-core processors or higher. Older devices may experience some loading delay.
- Add to Home Screen: Tap "Add to Home Screen" in Chrome and it will look just like an app — with its own icon on your home screen.
Holiganbets at a Glance
Contact Us
Why Holiganbets Is the Top Choice for Bangladeshis
From simple questions to complex betting strategies — Holiganbets is always here to help.
Why the Holiganbets FAQ Page Was Created
Starting out with online betting brings up a lot of questions — how to register, how to deposit, how to read odds. The Holiganbets FAQ page is built to answer all of that clearly, with no runaround and no confusing technical jargon.
New questions are added and existing answers are updated every month based on what our support team hears most. This FAQ page is a genuine reflection of the issues users ask about most.
What to do if you can't find it here
Not every question can fit on this page — if yours isn't listed here, that doesn't mean there's no answer. Holiganbets' 24/7 support team is ready to help with any question, in Bangla.
Live chat is the fastest option — you'll typically get a response within 2 minutes. For more complex issues, send a detailed email and expect a thorough reply within 2–4 hours.
Got your answers? Start playing now
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